Test your knowledge: Understanding change management
Test your knowledge: Understanding change management | Foundations of Project Managemen | week-4
1.
What are three core concepts of the change management process?
2.
Which of the following project outcomes will most likely require change management in the organization? Select all that apply.
Installing new software means that employees will need to adapt to how the software operates. Change management strategies would help support the transition to this new tool.
Switching to a new system means that employees will need to learn new processes and protocols. Change management strategies would help support the transition to these new processes.
3.
Which three best practices can help a project manager approach change management on their projects?
Project managers should communicate throughout the project about how the changes will provide a better experience for end users of the project deliverables. This provides everyone with the information they need to feel prepared to adjust to changes once the project is ready to launch.
Changes are inevitable, but people are often resistant to them. A project manager can support the process by being empathetic to the challenges and anxiety change can bring.
Incorporating tools like flowcharts, feedback mechanisms, and culture mapping to assist in the adoption of a change can be very helpful.
4.
How does an organization align its project governance with its corporate governance? Select all that apply.
Leaders and stakeholders are more likely to support the project if it aligns with the overall interests and objectives of the organization. Good project governance also includes making thoughtful decisions about what projects to start and clear communication with stakeholders.
Good project governance supports corporate governance with clear communication and attainable goals. It also involves making thoughtful decisions about what projects to take on and consideration of the long-term and short-term interests of the organization.
An organization should carefully select projects and avoid projects if there are insufficient resources to make them sustainable. Good project governance also includes clear communication with stakeholders and consideration of the long-term and short-term interests of the organization.